Returns & Exchanges

At RIHOAS, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unworn condition. If your retro-inspired piece isn't the perfect fit, our streamlined process ensures a quick exchange or refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging with all RIHOAS tags attached to ensure the product remains protected during transit.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.